We strive to preserve the campus facilities while creating and sustaining an environment that will attract, keep and support the best and brightest students, faculty and staff. We are responsible for maintaining 300 acres and more than 2,000,000 square feet of property in 100+ buildings, the oldest of which was built in 1852.
We are professionals dedicated to our mission “to preserve the campus facilities while creating and sustaining an environment that will attract, keep and support the best and brightest students, faculty and staff. We will work with our employees in ways that value their ideas , show trust and challenge them to excel. We will manage our financial resources in ways that accomplish our tasks of maintenance, service and construction as well as any in the industry.”
Login here to Submit a Maintenance Request using your Mount Holyoke credentials.
*Examples of routine non-emergency maintenance requests are: broken furniture, fan noises, broken shade, etc.
*All maintenance and improvements must be performed by Facilities Management.
*We do not lend out tools.
*We require students to keep College provided furniture in their assigned rooms. Placing furniture in the hallway violates the local fire code and is subject to very large fines when the local fire department inspects the halls.
For anything that is of immediate nature or that requires assistance right away, for example: smell of gas, no power, no hot water, no heat, leak, etc. please contact us at (413) 538-2012.
For emergencies outside of normal business hours call Public Safety and Service
Thank you for your assistance and we look forward to working with you!
Please fill out our key request form.
We are pleased to share that we are contracted with Automatic Laundry Company. All of the laundry machines are state-of-the-art Speed Queen Quantum machines and washers are energy star certified.
See what machines are in use, how much longer your laundry has before it is finished and more by downloading the app at automaticlaundry.com.
If you need further assistance, email facilities@mtholyoke.edu.
The campus is heated with the Central Heating Plant and soon to be combined with the new Energy Center. This page is a guide on understanding how to control the heat in your room.
Round Valve Type
Top of valve moves to show a number. The higher the number, the warmer it gets. The lower the number the colder it gets. The snowflake symbol means it is at lowest heat but not off.
Air Vent Type
Bottom white wheel moves to change heat. 1 is least heat and 8 is most heat.
Slide Type
Move slide bar on side up or down to increase or decrease temperature.
Square Type
Push + to increase temperature. Push – to decrease temperature.
Damper Type
Turn counterclockwise for heat and clockwise for less heat.
Radiator Valve Type
Turn steam valve counterclockwise for heat and clockwise for less heat.
If you find your room cold, go through this checklist:
*If you do not find your heating source on this page, have questions or your room remains cold, please call Facilities Management at 413-538-2012 for assistance during normal business hours. For after hours, call Public Safety and Service at 413-538-2304.
Mail services provides mail for students, staff and faculty along with stamps and shipping supplies.
The Office of Environmental Health & Safety provides the campus community, including faculty, staff, students and visitors, with the support, advice and leadership necessary to maintain a safe, healthy, and environmentally responsible campus, while supporting the educational mission of the College.
Mount Holyoke College owns a small fleet of vans and sedans which are available for departmental and student organization use. Any person who wishes to drive a van or sedan must be approved.
The campus is a beautiful and diverse ecosystem, home to hundreds of species of plants, animals, fish, amphibians, birds and reptiles. A large part of our mission is to preserve this environment so it continues to thrive.
The College has particular policies and/or standards for furniture on campus. When purchasing furniture please keep in mind Facilities Management does not provide furniture assembly services.
Detailed policies and procedures for the use of space at MHC can be found in our campus facilities use manual.
The target heating temperature is 70 degrees for academic & administrative areas and 70 degrees for residence halls. Administrative areas, during the nights and weekends, will be set back 5 degrees for the heat season and raised 5 degrees in the cooling season.
Occupancy set point for the cooling season is 72 degrees.
Special events outside the normal occupancy hours must be scheduled through the Conference Office three days in advance.
When the College is closed, residential halls temperature will remain the same. Academic & Administrative areas will be set back 5 degrees.
Event spaces scheduled through Conference and Event Services are heated to occupancy set point when events are scheduled. Certain public spaces are heated beyond the regular heating hours. Please schedule after hours meetings in these spaces.
If the system cannot be adjusted to achieve the target temperature, FM will issue a space heater for temporary use until the system can be repaired. FM will keep a record of all heaters issued and the heater will be collected after the system is repaired or at the end of the heating season.
Students are not to bring their own personal space heaters, they must be provided by facilities. If unapproved personal space heaters are found, the owner will be required to remove it.
Employees/Staff are not to bring their own personal space heaters, they must be provided by facilities. Department funds should not be used to purchase space heaters. If unapproved personal space heaters are found, the owner will be required to remove it.
If you have a space heater in your work area that was not issued by FM or was purchased by your department, please contact Facilities Management for an evaluation of your work area.
Space heaters must be turned off and unplugged when the work area is not occupied.
All heating/cooling requests during normal business hours should be made to the Facilities Management office (X2012).
After hours heating/cooling concerns should be made to Public Safety & Service (X2304).
For additional information, please contact Facilities Management at ext. 2012.
Additional Information on Energy Conservation is available at Energy and Climate Change.
Tents are a fun and attractive addition to all kinds of events on campus. However, there are several regulations that commercial grade tents must adhere to in order to be used safely. Many of the concerns that are addressed with regulations have to do with the ground penetrations of tent stakes.
It should be understood that in order to minimize safety concerns and reduce the chance of a disruption of essential services, the only tents allowed to use ‘stakes in the ground’ are the two tents set up on Skinner Green for First Reunion Weekend. Because of the College’s underground utility systems tents that rely on the use of stakes in the ground pose a threat to the installer and tent users. Also, the utilities that may be taken off line – for instance telephone and data lines – can disrupt the Campus immeasurably. Those two tents require a Dig Safe Permit.
All other tents, (those tents which will not use ‘stakes in the ground’), will be secured by water barrels or concrete cylinders. These tents will be held in place in high winds by those weights rather than by stakes – which means no dig safe process. Although no Dig Safe process is need it is required that the tent installer contact the South Hadley Building Commissioner for the necessary permit and the South Hadley District Two Fire Department for an inspection of the tent. The fire inspection, will occur shortly after the tent is in place and before it can be occupied. The department on Campus that is renting the tent has the responsibility of making sure the installer has made these arrangements. The permit and inspection process may require additional safety steps – typically dependent on the size of the tent.
It is the responsibility of those making arrangements for the two tents on Skinner Green for Reunion One to notify Facilities Management of their plans - and they should do this via the Dig Safe application available below. This permit includes sections for each of the regulated areas and all must be checked off as "APPROVED" prior to the tent being occupied.
This protocol for all tent installations has been established to insure that the 'End User' will have no last minute problems at the time scheduled for the installation of the tent. Following this protocol should insure all permitting processes are initiated. All fees associated with this permit remain the responsibility of the sponsoring user or Department.
Commercial grade tents are typically fastened to the ground with long (36") stakes. These stakes pose a threat to the College underground utility systems. A chance collision between a tent stake and one of our systems can pose a threat to the installer and the tent users. Tents that utilize these stakes are subject to the Massachusetts “Dig Safe” laws, and require a Dig Safe inspection and assigned number prior to being erected. This permit process insures that nearby underground utilities will be properly marked so as to avoid damaged systems or harm to individuals. Facilities Management has determined that any stake 8 inches or greater in length poses a hazard to our utility systems, and this will represent our point of applicability.
Any tent secured with stakes 8" or longer must be Dig Safed before erected.
Application must be made using the FM form at least 2 weeks prior to the event.
No tent shall be erected before the application has been approved. This requires an inspection by FM and any outside utilities (i.e. Columbia Gas, South Hadley Electric) affected.
The approved application must be available from the sponsoring Person/Department until the tent is removed.
Facilities Management thanks you for your cooperation, and encourages you to contact us at x2012 if you have any questions.
The Facilities Management staff is responsible for maintaining 300 acres and more than 2,000,000 square feet of property in 100+ buildings on our beautiful campus.
Office Hours:
Monday–Friday
7 am–4:30 pm
Summer Hours:
Monday–Friday
7 am–3:30 pm
Deliveries:
47 Morgan St.
South Hadley MA 01075
Loading Dock Hours:
7 am–12 pm and
12:45 pm–3 pm
