What is Residential Life?
The Office of Residential Life is responsible for the administration of and student life within the residence halls on campus at Mount Holyoke. We foster leadership, promote understanding of diverse backgrounds and lifestyles, encourage cooperative decision-making, and support activities that allow students to uncover and broaden their interests. Each student's development is facilitated through the empowerment to solve problems, engage in and be active within a residential community.
We are also responsible for building community in the residence halls through programming and maintaining community standards by addressing policy violations in the halls through restorative practices and the disciplinary process. We also address all roommate conflicts, room changes, room assignments, and room lottery processes.
Residential Life is many things, but it is not Facilities Management. Residential Life does not do any of the physical work of maintaining a residence hall such as housekeeping or maintenance. Although we often help students by advocating for them and helping them navigate other offices, if a student is struggling with a maintenance or housekeeping issue, they must contact Facilities Management directly. We are here to help students build, maintain and enjoy vibrant hall communities in their residence halls.