Department head(s)
Susan Ferraro, RN
- Assistant Director of Clinical Services
Cheryl A. Flynn, MD, MS, MA
- Medical Director
Here at Mount Holyoke College Health Services, we aim to be the medical home away from home for all our students and to promote community wellness and health equity for our campus community.
We offer a full range of primary care services, including illness & injury treatment, chronic condition management, and wellness visits. We practice using a continuity model; each student is assigned an MHC PCP – primary campus provider. While the College requires all students to carry health insurance, there is no “health fee.” All current MHC students are eligible to use Health Services regardless of insurance carrier.
All clinical visits are by appointment only. We do not accept walk-ins. If you feel unwell and think you need an “urgent care” visit, please phone and ask to speak with our triage team who can help coordinate a timely evaluation.
College Health Services’ (CHS) mission is to provide quality on-campus primary care and prevention services and to assist students in developing knowledge and skills to support their life-long journey toward well-being. We do this by providing the full range of primary care services to MHC students and partnering with them in making the best health care decisions for their unique wellness needs and engaging in health education and community health outreach including risk reduction and prevention.
We embrace a broad definition of “health,” found in the Be Well model. CHS uses a values-driven, evidence-based approach to our work, both within and beyond the exam room. We value access, equity, and inclusion; we value collaboration with our student patients, our student colleagues, our division and campus partners, and the whole health care team; we value quality improvement, self-reflection, and lifelong learning.
We are committed to delivering comprehensive, high-quality, evidence-based primary care. As a primarily residential campus, we also offer and/or support health care services unique to college students in our semi-rural setting.
We are here to help with health insurance support, medical leaves and accommodations.
We're here to help with new student requirements.
Access the patient portal to make appointments, update your profile, get records or message your clinical team.
The College follows the CDC guidance for respiratory viruses, including COVID.
Our licensed and certified clinician team, along with our experienced administrative staff, is committed to your holistic health and guiding you in the complexities of the U.S. healthcare system(s). Wellness is a lifelong adventure; we are honored to partner with you on your unique wellness journey.
Health Services assists students with their medical needs while they are in residence.
November Break
Closing Wednesday, November 27 at noon and reopening Monday, December 2 at 9 am
Academic year hours
Monday - Friday 9 am-5 pm
Staff meeting Thursday 9-10 am
After hours/weekend
On call services 24/7
Call 413-538-2121 and follow prompts